Services & Policies

Services & Policies

We believe in going the extra mile for our clients! All services include:

  • Your pet’s personal team of dedicated and trained Caregivers
  • 24/7 online scheduling with our App, Precise Petcare
  • E-journal updates with GPS time stamp
  • Services tailored to your pet’s specific needs and lifestyle
  • Physical and mental exercise and engagement
  • Fresh water and your pet’s favorite treat upon request

New Client Orientations (new clients)

New Client Orientations (NCO) are usually 45-60 minutes and are attended by your Primary Caregiver and a PrezPets Manager. We’ll come to your house to meet you and your pet, review your pet’s care instructions, and answer any questions. After we meet, your account is activated and you can book services through our pet portal app anytime!

NCOs are offered Monday-Thursday 8-10am or 3-6:30pm, and Fridays 8-10am.

New Client Orientations are $25.

New Client Orientations (new clients)

New Client Orientations (NCO) are usually 45-60 minutes and are attended by your Primary Caregiver and a PrezPets Manager. We’ll come to your house to meet you and your pet, review your pet’s care instructions, and answer any questions. After we meet, your account is activated and you can book services through our pet portal app anytime!

NCOs are offered Monday-Thursday 8-10am or 3-6:30pm, and Fridays 8-10am.

New Client Orientations are $25.

Meet & Greets (current clients with new pets)

Our care is customized to each pet’s needs; therefore Meet & Greets are conducted with any new pet or if current clients move to a new home.

Meet & Greets are $15.

Meet & Greets (current clients with new pets)

Our care is customized to each pet’s needs; therefore Meet & Greets are conducted with any new pet or if current clients move to a new home.

Meet & Greets are $15.

Home Access

It is Presidential Pet Care®’s policy to have 2 forms of access to all clients’ homes to ensure backup access in case one form of entry fails. We prefer clients to provide a lockbox with 2 keys secured inside. If you do not want a lockbox on-site we ask you to provide us a door or garage code for Caregivers. We ask you to provide us one copy of your key which is stored at our headquarters as a backup form of entry.

Home Access

It is Presidential Pet Care®’s policy to have 2 forms of access to all clients’ homes to ensure backup access in case one form of entry fails. We prefer clients to provide a lockbox with 2 keys secured inside. If you do not want a lockbox on-site we ask you to provide us a door or garage code for Caregivers. We ask you to provide us one copy of your key which is stored at our headquarters as a backup form of entry.

Dog Walking

Whether you’re at work or on vacation, your dog has a personal team of dedicated PrezPet Caregivers. We provide consistent and reliable visits that prioritize your dog’s happiness and health.

30 minute visit – $24*
60 minute visit – $34*
Weekends – add $5/visit
After 7pm – add $5/visit

Pricing is based on one dog. Additional dogs in same household: +$5 per dog

Reservations: Less than 2 full days’ notice: +$10/visit
Cancellations: Less than 2 full days’ notice: full charge

Dog Walking

Whether you’re at work or on vacation, your dog has a personal team of dedicated PrezPet Caregivers. We provide consistent and reliable visits that prioritize your dog’s happiness and health.

30 minute visit – $24*
60 minute visit – $34*
Weekends – add $5/visit
After 7pm – add $5/visit

Pricing is based on one dog. Additional dogs in same household: +$5 per dog

Reservations: Less than 2 full days’ notice: +$10/visit
Cancellations: Less than 2 full days’ notice: full charge

Cat Care

Cats are social creatures! Let our Caregivers keep your cats engaged with both physical and mental stimulation. We offer out-of-town cat sitting visits and Kitty Clique, a feline wellness program designed to foster and nurture kitties of all personalities.

Cat Sitting Visits
30 minute visit– $24*
60 minute visit – $34*
Weekends – add $5/visit After 7pm – add $5/visit
Pricing based on two cats. $5 per additional cat

Kitty Clique
Feline Wellness Programs 4 Weeks (once per week) – $160*
8 Weeks (twice per week) – $560
12 Weeks (three per week) – $1,080
All visits 60 minutes in length

Reservations: Less than 2 full days’ notice: +$10/visit
Cancellations: Less than 2 full days’ notice: full charge

Cat Care

Cats are social creatures! Let our Caregivers keep your cats engaged with both physical and mental stimulation. We offer out-of-town cat sitting visits and Kitty Clique, a feline wellness program designed to foster and nurture kitties of all personalities.

Cat Sitting Visits
30 minute visit– $24*
60 minute visit – $34*
Weekends – add $5/visit After 7pm – add $5/visit
Pricing based on two cats. $5 per additional cat

Kitty Clique
Feline Wellness Programs 4 Weeks (once per week) – $160*
8 Weeks (twice per week) – $560
12 Weeks (three per week) – $1,080
All visits 60 minutes in length

Reservations: Less than 2 full days’ notice: +$10/visit
Cancellations: Less than 2 full days’ notice: full charge

In-Your-Home Overnights

Your pet never has to sleep alone when you’re out of town! We believe that keeping your pet at home maintains a typical routine and is the best way to maximize happiness and comfort. Let us pamper your pet with a stay-cation while you’re on vacation!

Sleepover Only (10pm-7am) – $120
Minimum of 9 consecutive hours of care which includes a late night potty break, snuggles and TLC, breakfast and a walk.

Dinner & a Movie (7pm-7am) – $160
Minimum of 12 consecutive hours of care which includes a walk and dinner, snuggles and companionship time, breakfast and a walk.

Weekends – add $5/visit
Holidays – add $10/visit

Reservations: Less than 1 full week’s notice: +$10/visit
Cancellations: Less than 1 full week’s notice: full charge

In order to inform our team that you’ve arrived home to your pets safe and sound, please contact us when you arrive home by commenting on your most recent journal, calling or texting (571) 730-7730, or via email. If you don’t let us know you arrived home we will show up for when your next visit would have been scheduled. You will be charged for this visit.

In-Your-Home Overnights

Your pet never has to sleep alone when you’re out of town! We believe that keeping your pet at home maintains a typical routine and is the best way to maximize happiness and comfort. Let us pamper your pet with a stay-cation while you’re on vacation!

Sleepover Only (10pm-7am) – $120
Minimum of 9 consecutive hours of care which includes a late night potty break, snuggles and TLC, breakfast and a walk.

Dinner & a Movie (7pm-7am) – $160
Minimum of 12 consecutive hours of care which includes a walk and dinner, snuggles and companionship time, breakfast and a walk.

Weekends – add $5/visit
Holidays – add $10/visit

Reservations: Less than 1 full week’s notice: +$10/visit
Cancellations: Less than 1 full week’s notice: full charge

In order to inform our team that you’ve arrived home to your pets safe and sound, please contact us when you arrive home by commenting on your most recent journal, calling or texting (571) 730-7730, or via email. If you don’t let us know you arrived home we will show up for when your next visit would have been scheduled. You will be charged for this visit.

Holidays

Add $10 per visit on all services that fall on these holidays and the days surrounding.

  • New Year’s Eve & Day
  • Valentine’s Day (After 4pm)
  • Memorial Weekend (Fri-Mon)
  • Week of Independence Day
  • Labor Day Weekend (Fri-Mon)
  • Thanksgiving Week (Wed-Sun)
  • Christmas Eve & Day

Reservations: Less than 2 full weeks’ notice: +$10/visit
Cancellations: Less than 2 full weeks’ notice: full charge

Less than a full 7 days’ notice will be charged for 100% of services booked including recurring dog walking services.

Payment

We require all clients to save a credit card on file. Credit cards saved on file will auto-charge on the invoice due date. No refunds.

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