Frequently Asked Questions

Services

What time will my services occur?

Our services operate in time blocks. Clients choose a window that we’ll visit their pets.

Dog Walking services occur in one of the following time blocks based on your pet’s routine and our availability: 9am-12pm, 10am-1pm, 11am-2pm, 12-3pm, 1-4pm

Pet Sitting services occur in the following time blocks based on your pet’s routine and our availability:*
Morning: 7-9am, 8-10am
Mid-day: 9am-12pm, 10am-1pm, 11am-2pm, 12-3pm, 1-4pm
Evening: 4-7pm
Night: 7-10pm

Cat Sitting
Twice per day cat sitting services occur between 7-11am and 3-7pm.
Once per day cat sitting services occur between 6am-8pm.

Can I request last minute services?

Yes! While we appreciate planning ahead, we know life happens and things come up. By having a small team of Caregivers dedicated to your family, we strive to always have someone available to assist you, even in case of emergencies.

Caregivers

Will I always have the same Caregiver?

We believe that consistency and transparency are extremely important! You will always know who is coming by looking in your pet portal. We use a team-based model and will have at least two Caregivers trained to care for your pet.

Can I meet my Caregiver?
Yes! While you’re a new client coming on board, we’ll bring your primary Caregiver to the initial Meet & Greet. After that point, you’re welcome to request to meet any other members of your team of Caregivers by requesting a Re-Meet & Greet ($20).

Access

How will you access my home?

We ask that clients give us two points of entry so that we have a backup in case one of them fails. You can choose either of the following:

Option 1: Client provides a lockbox with 2 keys secured inside.

Option 2: Client provides a door or garage code and secures a key hidden on-site as backup.

Still need help? Send us a message!



    Dear PrezParents, friends and family,

     

    I’d like to let you know that I have made the difficult choice to close Presidential Pet Care, and as of  January 1, 2021 will no longer be providing pet care services. 

     

    This was a bittersweet decision that I’ve wrestled with for quite some time. I’ve spent more than  7 years building the company and our exceptional team of Caregivers. Regrettably, the ongoing pandemic has negatively impacted the pet care industry and the ability to sustain myself and my team. 

     

    The silver lining in this challenging time is that I’ve had the opportunity to explore another passion of mine. I’ve started a new venture working online with small business owners. I hope we can stay in touch as my entrepreneurial journey continues, and in case I can be of any service to you (or someone you may know with a small business!). 

     

    It has been an honor and a privilege to serve you and your pets while building Presidential Pet Care and its team from the ground up. Everyone involved will always hold a special place in my heart. I hope we can stay in touch.

     

    Best,

    Lauren Heath

    The Empathpreneur

    theempathpreneur.com

     

    ⟡ Facebook: facebook.com/empathpreneur

    ⟡ Instagram: instagram.com/empathpreneur

    ⟡ Twitter: twitter.com/empathpreneur

    ⟡ LinkedIn: linkedin.com/in/empathpreneur/

     
    Dear PrezParents, friends and family, I’d like to let you know that I have made the difficult choice to close Presidential Pet Care, and as of January 1, 2021 will no longer be providing pet care services. This was a bittersweet decision that I’ve wrestled with for quite some time. I’ve spent more than 7 years building the company and our exceptional team of Caregivers. Regrettably, the ongoing pandemic has negatively impacted the pet care industry and the ability to sustain myself and my team. The silver lining in this challenging time is that I’ve had the opportunity to explore another passion of mine. I’ve started a new venture working online with small business owners. I hope we can stay in touch as my entrepreneurial journey continues, and in case I can be of any service to you (or someone you may know with a small business!). It has been an honor and a privilege to serve you and your pets while building Presidential Pet Care and its team from the ground up. Everyone involved will always hold a special place in my heart. I hope we can stay in touch. Best, Lauren Heath The Empathpreneur theempathpreneur.com ⟡ Facebook: facebook.com/empathpreneur ⟡ Instagram: instagram.com/empathpreneur ⟡ Twitter: twitter.com/empathpreneur ⟡ LinkedIn: linkedin.com/in/empathpreneur/

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